Dentist being fined £150K by NHS for keeping sufferers’ enamel too healthy

A Mediate particular file from one in every of Britain’s worst dental deserts exposes an NHS system ‘no longer fit for motive’ and causing an exodus of dentists going non-public

Britain has a hidden oral health crisis with teens who’ve never seen a dentist needing just a few enamel removed after their first appointment.

NHS dentist Rob Mew at the moment finds the upsetting cases he has encountered since opening his books to unique little one sufferers every Thursday. The Mediate got here to Devon – one in every of Britain’s worst ‘dentistry deserts’ – for the first of a bunch of particular experiences for our Dentists for All advertising and marketing campaign. We visited Fairfield House Dental Surgical map in Exmouth which is one in every of the few in Devon silent seeing NHS sufferers. Its proprietor Rob believes passionately within the NHS and its founding precept that it can perchance perchance have sufferers from “cradle to grave”.

Dentist Rob Mew
The Mediate’s Dentists for All advertising and marketing campaign has uncovered the perverse incentives on the coronary heart of NHS crisis(Image: Ian Vogler / Day by day Mediate)

But that is doubtlessly among the finest motive his follow silent treats NHS sufferers. It could per chance per chance perchance perchance receive a total bunch of thousands of kilos more going non-public.

Rob is for the time being being fined £150,000 by the NHS in a funding “claw again” effectively for keeping his sufferers too healthy with widespread examine-united statesand preventative work. It is an instance of the widely discredited NHS dental cost contract which is causing dentists to quit the health carrier of their droves to search simplest non-public sufferers.

Every Thursday the follow opens its NHS books to native teens who enjoy no longer seen a dentist in years – and in some cases enjoy never seen one.

Rob, who himself has three teens frail ten, eight and four, said: “That’s one in every of the explanations I attain it on myth of I the truth is enjoy young teens but it absolutely’s reasonably emotional. We were seeing four and five year olds who had so great decay we staunch needed to ship them to health center to receive extractions. There’s such a backlog of sending these teens to enjoy fashioned anaesthetic to receive the enamel out so we’re searching out for to protect them till they receive their enamel extracted.

READ MORE: Valuable NHS exchange will be taught about EVERYONE receive a dentist interior four years

“One amongst the dentists saw a seventeen year extinct who hadn’t seen a dentist in ten years and wanted 28 fillings. You’ve bought certainly emotional fogeys that are feeling certainly guilty that they enjoy got bought themselves into this narrate. One amongst our nurses said she couldn’t work on that checklist on myth of it changed into as soon as too upsetting on myth of she has teens of a same age. It’s a terribly unhappy reveal.”

Fairfield House Dental Surgical map has been running for over 100 years. Rob became a partner in 2012 earlier than turning into proprietor when one other partner retired in 2017. The follow does free supervised tooth brushing at native necessary colleges as effectively as sending practitioners to breast feeding and toddler groups to educate fogeys.

Rob, 43, said: “We’re blessed with a community of sufferers who’ve been with us for a truly long time, some were coming here for greater than 50 years. So that’s why I’m silent with the NHS on myth of it feels love the honest thing to attain, to protect going for them. It’s a roughly cradle to grave carrier which is what the NHS changed into as soon as supposed to be. But that’s doubtlessly among the finest motive we’re doing it – out of staunch will.”

Dentist Rob Mew in Devon
Rob is staying with the NHS due to the ‘staunch will’ on my own(Image: Ian Vogler / Day by day Mediate)

Why is high dentist being ‘fined’ £150,000 for keeping his sufferers’ enamel too healthy?

Rob Mew owns a uncommon instance of a thriving NHS dental follow within the course of a dental desert. Fairfield House Dental Surgical map employs ten dentists and does free outreach work within the native neighborhood to pork up oral health.

Nonetheless after we visited the surgical operation changed into as soon as within the formulation of returning £150,000 to the NHS on myth of it had no longer implemented enough Fashions of Dental Explain (UDA). It changed into as soon as having to pay £50,000 a month over three months.

UDAs are the metric utilized by the NHS in its dentistry cost contract which has been deemed “no longer fit for motive” by Parliament’s Health and Social Care Committee.

Dentist Rob Mew at his surgical operation
Rob is searching out for to search out the funds for a novel dentist chair that will worth £30,000(Image: Ian Vogler / Day by day Mediate)

The contract requires practices to agree to receive a plan probability of UDAs – and additionally they’re penalised if they arrive in in below or above this. A examine-up is worth one UDA whereas giving a affected person a filling racks up three UDAs.

Rob told the Mediate: “We’re being penalised for combating sufferers requiring more UDAs. We have £150,000 ‘claw again’ this year but we enjoy 19,000 NHS sufferers which is bigger than the follow has ever had. The clawback is for no longer doing enough UDAs but when sufferers are being sorted better they don’t enjoy as great need for dental work.”

Fairfield surgical operation offers his sufferers a examine up every 12 months whereas diversified practices call decrease probability sufferers again for examine united statesevery two years. Rob said: “We’re seeing them yearly and that’s one UDA. We’re combating lack of tooth. A GP follow is paid for one scheme many sufferers they enjoy on their checklist. That’s how they ought to be funding dentistry.”

Rob says between five and ten other folks call the follow each day desirous to be seen by an NHS dentist. He has taken on as many as he can but has staunch started a waiting checklist. He said: “We have bought sufferers travelling to be seen here from as far-off as north Wales, Manchester and Sheffield.

“The NHS dental contract in England simplest funds enough for half of the population to be handled so these sufferers enjoy moved away but can’t receive a dentist. And the Exmouth population is exploding and we enjoy a load of unique housing but no more dentistry cash to treat the other folks in those houses.”

A key Mediate advertising and marketing campaign request is reform of the hated NHS cost contract which disincentivises dentists from treating the sufferers who need it most. Dentists receives a commission the identical for turning in three or 20 fillings, time and again leaving the follow treating NHS sufferers at a loss.

Prime Minister Sir Keir Starmer unveils Labour's conception for the NHS in entrance of workers within the future of a talk over with to the Sir Ludwig Guttman Health & Wellbeing Centre on July 03, 2025 in London
Sir Keir Starmer has promised to reform the dental contract but his Authorities’s funding commitment is unclear(Image: Getty Photographs)

Final week the Authorities published its Ten Year Health Idea which pledged that “by 2035 the NHS dental system will most definitely be remodeled” – however the British Dental Association insists contract reform ought to happen great sooner.

Rob said: “With these most prone sufferers with excessive needs it’s certainly refined for the follow to to receive that work (financially).

“We had a family closing Thursday with three teens and additionally they had never been seen by a dentist. There changed into as soon as decay all over and additionally they clearly want a huge range of work and the fogeys are asserting we haven’t been in a position to be seen anywhere. And in disclose that they’re staunch tired on myth of they’ve been calling round practices searching out for to receive in and it roughly will get build on the again burner.

“We had a 14 year extinct girl come in in just a few weeks within the past and he or she had four crowns build on her again enamel. And you’re thinking, if we hadn’t handled that rapidly she would enjoy just a few again enamel lacking after which a decrease denture.”

The Mediate's health editor Martin Bagot with dentist Rob Mew
Mediate health editor Martin Bagot interviews dentist Rob Mew(Image: Ian Vogler / Day by day Mediate)

Dental practices enjoy excessive overheads with workers costs and materials. Fairfield House Dental Surgical map is for the time being searching out for to search out the funds for a novel dentist chair that will worth £30,000.

Rob has labored within the NHS in some receive for 28 years, initiating on the age of 15 in a health center kitchen. He added: “I’ve bought a huge range of staunch will against the NHS so yeh I try my simplest to receive it work.”

But NHS dentistry can’t rely on staunch will on my own.

A massive queue outside Saint Pauls Dental Practice
Final year police were known as to plan up crowds at a dental follow in Bristol after it said it can perchance perchance maintain shut on some unique NHS sufferers(Image: AA Procure admission to Scaffolding / SWNS)

The British Dental Association warned the Public Accounts Committee earlier this year that the Treasury has change into reliant on practices turning in care at a loss – fuelling an exodus of NHS dentists into profitable non-public work. The skilled body estimates a widespread follow loses over £40 turning in a plan of NHS dentures and £7 for every unique affected person exam. A Parliamentary file by the Health Make a selection Committee has described the narrate of NHS dentistry as “unacceptable within the Twenty first century”.

The NHS contract effectively items quotas on doubtlessly the most probability of NHS sufferers a dentist can be taught about as it caps the probability of procedures they will receive yearly.

At the identical time over a decade of proper terms funding cuts below the Tories scheme the £3 billion NHS dental budget for England is purely enough to treat round half of of the population.

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The Authorities will this week present some most necessary parts of its timeline for reform of the wrong NHS dental contract. Labour promised dental contract reform earlier than closing year’s Overall Election but questions enjoy since emerged over whether they’ll effectively exchange the system interior this Parliament and there is uncertainty to what extent the Treasury will fund radical reform.

The Mediate understands that on Tuesday the Authorities will post some most necessary parts of its plans to reverse a reveal the put aside dentists are disincentivised to search sufferers who need more huge work performed.

Care minister Stephen Kinnock, who has duty for dentistry, told the Mediate: “It isn’t honest that it’s less worth effective for dentists to maintain shut on sufferers who need more advanced and big therapies love crowns and bridges.“Here’s why this authorities will overhaul the dental contract to receive it more dazzling to present NHS dental care, especially for those that need it most. As we issue on the Idea for Trade, we’re fixing NHS dentistry to receive it fit for the long term.”

Plans published on Tuesday could even cement the manifesto commitment to present an further 700,000 pressing and emergency appointments this year. To make obvious these extra unscheduled care appointments change into section of routine NHS provision, the Authorities will propose a requirement that NHS dentists are paid to present a plan amount yearly on high of their widespread sufferers.

Martin Bagot outside Fairfield House Dental Surgical map in Devon
Martin Bagot outside Fairfield House Dental Surgical map in Devon(Image: Ian Vogler / Day by day Mediate)

Devon worst ‘Dental Desert’

Data from 700,000 members in closing year’s GP Patient Survey confirmed it is hardest to receive an NHS dentist appointment in South West England.

Questions about dentistry focused on respondents who had tried to receive an NHS dental appointment within the closing two years suggests Devon will most definitely be one in every of the nation’s worst dentistry deserts.

Survey responses were grouped by regional Integrated Care Boards (ICBs) which encompass NHS our bodies, native councils and voluntary organisations. The One Devon ICB is guilty for the health of the population within the county. Amongst other folks that were already in with an NHS dentist, Devon saw staunch 72% of other folks successfully receive an appointment. Within the wider South West plan this changed into as soon as 74% whereas for England as a total it changed into as soon as 84%.

Dentists for All advertising and marketing campaign

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All people ought to enjoy access to an NHS dentist

Extra than 12 million other folks were unable to access NHS dental care closing year – greater than 1 in 4 adults in England. At the identical time 90% of dental practices are no longer any longer accepting unique NHS grownup sufferers. Data from the House of Commons Library confirmed 40% of teens didn’t enjoy their urged annual examine-up closing year.

Restore funding for dental companies and products and recruit more NHS dentists

The UK spends the smallest percentage of its heath budget on dental care of any European nation. Authorities spending on dental companies and products in England changed into as soon as decrease by a quarter in proper terms between 2010 and 2020. The probability of NHS dentists is down by greater than 500 to 24,151 for the explanation that pandemic.

Trade the contracts

A Parliamentary file by the Health Make a selection Committee has branded the fresh NHS dentists’ contracts as “no longer fit for motive” and described the narrate of the carrier as “unacceptable within the Twenty first century”. The system effectively items quotas on doubtlessly the most probability of NHS sufferers a dentist can be taught about as it caps the probability of procedures they will receive yearly. Dentists also receives a commission the identical for turning in three or 20 fillings, time and again leaving them out of pocket. The system ought to be changed so it lets in dentists to treat on the speculation of affected person need.

Absorb you ever needed to resort to drastic measures on myth of you couldn’t access an NHS dentist? Are you a parent struggling to receive an appointment for a bit of 1? Email [email protected] or call 0800 282591

Of those that tried to receive an appointment at a follow they had no longer been seen at earlier than, simplest 14% were winning in Devon. This in comparison with 19% within the South West plan and 33% because the widespread for England.

The nice caveat is that many will no longer enjoy tried to receive an appointment if they thought they had no probability.

The information exhibits simplest a minority of dentists are taking up unique grownup sufferers, and in Devon and the South West, hardly ever any are.

British Dental Association chair Eddie Crouch said: “This exhibits why the authorities is honest to make a decision to necessary surgical operation for NHS dentistry, in desire to mere sticking plasters. But we desire coast. This carrier is on the most necessary checklist, and demoralised dentists are strolling away each day this contract stays in force. If we don’t receive a spoil on this Parliament there could perchance no longer be a carrier left to construct.”

A spokeswoman for the Division of Health and Social Care said: “This authorities inherited a broken NHS dental system but we’re getting on with fixing it by our 10 Year Health Idea.

“We have already begun the rollout of 700,000 further pressing dental appointments, a ‘golden hiya’ plan is underway to recruit dentists to areas with doubtlessly the most need and we’re reforming the NHS dental contract, with a shift to present attention to prevention and the retention of NHS dentists – including introducing tie-ins for those trained within the NHS.”

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