Indian couple is physically assaulted during Switzerland journey, and woman suffers from jaw; Hotel call it 'self -defense'

Nikita and Karan’s journey to Switzerland became a nightmare after an alleged attack in a hotel. The Indian origin couple living in Canada claims that a Chinese man attacked them at Seehotel Schwert. Seehotel Schwert has a 3.8-star rating on Google. It costs £ 28,000-42,000 for a night accommodation in the hotel. Nikita talked to HT about the incident. She allegedly suffered from jaw damage, dental problems, PTSD and anxiety. According to the couple, the issue began when they requested fans because the hotel room had no AC. They first got a small fan and then rented one from the outside. Later, the hotel staff took back the fan of the hotel without notifying them. Since the staff did not speak English, they used Google Translate. A worker allegedly returned the fan, but carried them wrong. He allegedly even calls them ‘stupid’. The hotel, run by a Chinese family, denied the claims. Nikita and Karan said the assault occurred on the day they would visit the Swiss hotel. Nikita claims that the same man will scream the same man from the night before. He allegedly stopped when Karan came in. “His treatment of us was very abusive and was a lot of respect for other people who speak German and were white,” Nikita told HT as he added racist color to the attack. She approached another staff member to complain, but the woman was dismissive. Shortly thereafter, the man allegedly confronted aggressively. When Nikita began to record, the man tried to jerk her phone and then attacked them. He allegedly kicked and beaten both. According to Nikita, he even threw a heavy ceramic cup on Nikita’s face. The attack allegedly knocked out one tooth and damaged 11 others. She also sustained lip clips and bruises. She allegedly sustained temporary damage to temporary joints (TMJ). She had to go through several dental procedures. According to Nikita, doctors told her that she would never regain the full jaw. Karan said his wife’s injuries caused her to bleed heavily. They said they fled outside the hotel with the help of some elderly women. The couple then searched for medical services and notified the police. Seehotel Schwert Hotel Reacts Seehotel Schwert denied the version of the Indian origin of the events of the Indian origin. In ‘Ne -mail to HT, management accused the couple of carrying rude from the beginning and even demanding a free gift. The owner said he borrowed a personal fan to them, but they carried wrong. They allegedly insisted that it was their right since they paid. “All facts presented to Swiss police will speak by themselves – we believe it is now necessary to explain the situation to protect our staff and our reputation,” the hotel said. According to the hotel, the filming of people “without permission” is illegal in Switzerland. But Nikita did exactly the same. “Together, they physically assaulted a 60-year-old employee and knocked off his glasses, causing facial bleeding, nose injury and head trauma. The staff member grabbed self -defense and grabbed a glass that accidentally hit the woman’s tooth, ‘the hotel told HT.