Pansda Metro asks the response of public relations to rapid complaints from residents in social media

Jakarta – The Metro Jaya Police Public Relations has once again held a WorkhSop to improve the quality of human resources (HR) in the public relations. Staff is expected to upgrade capabilities, especially in the management of web application -based information. “This training aims to improve the ability of staff who are operators, skillfully, efficiently and effectively in the operation of the Integrated Information Management System (SPIT). They will learn new ways and attract existing skills,” said Ary Syam Syam Indradi, head of Jaya’s public relations. The workshop was held in the Bidhumas Metro Jaya Media Center Room, Jakarta, on Friday (5/23/2025), followed by all members of the head of public relations in the ranks of the poles and wrist. This activity was opened by Senior Commissioner Ady Ary Syam Indradi, who was at the same time the resource person, and was attended by the head of the subdivision of the Pid Bidhumas Metro Jaya Police Commissioner Yogi Maulana. Browse to continue with the content in his direction, Kombes asked Ade Ary to be public relations staff more proactive in building positive narratives about the execution of Jakarta police, and not just responding to negative issues. “Create inspirational content on the success of the national police in the disclosure of business or inspiring the police humanistic activities,” he added. Bidhumas Pansda Metro Jaya held a workshop to improve the quality of human resources in the public relations. (Photo: Doc. Pansda Metro Jaya) All public relations staff are also asked to perform the analysis of social media trends using analytical instruments to understand issues that are warm and become a hearing preference. The public relations are also expected that the poles and polesecs will reach audiences on a number of platforms such as Tiktok, YouTube, Instagram and other platforms. “So that public relations staff can update what issues on social media platforms develop, and it can be a material that must be sent to the ranks in other functions,” he said. No less important, public relations are also expected to respond to every complaint of people who appear on social media, or through direct message (DM). “Because the speed of response to community complaints is important to influence the image of service,” he concluded. (May/DHN) HOEGENG Awards 2025 Read the inspiring story of the exemplary police candidate here