Amazon is correcting a widespread malfunction in its cloud services after the paralysis of financial platforms

Amazon Web Services, the world’s largest provider of cloud computing, said its cloud service had largely recovered after a widespread outage on Monday that affected a group of customers including government agencies, artificial intelligence companies and financial platforms. The company explained that it traced the source of the defect to a regional port on the East Coast of the United States, and indicated on its status dashboard that “most orders should now be processed successfully,” about two hours after the first update on the failure. Data from the Downdetector website showed that user complaints started to increase after 07:30 London time. AWS disruption confounds financial platforms. Amazon’s cloud computing service powers a large part of the Internet, as it accounts for about a third of the global cloud computing market, meaning any disruption to it would have widespread consequences. Also read: Amazon’s profit forecasts worry investors about excessive spending on artificial intelligence. Financial platforms such as Coinbase and Robinhood announced that the problem that occurred with Amazon Web Services affected its financial services, while the artificial intelligence company Perplexity said that the malfunction affected the stability of its website. Tottenham Hotspur club also informed its fans by email that its electronic ticketing platform had been damaged, and a spokesman for the UK Revenue Authority (HMRC) indicated that the authority’s website was also down due to the problem. The interconnectedness of digital systems around the world: Although most technical errors in large companies are quickly resolved, the interconnectedness of digital systems worldwide means that a defect in one company can have catastrophic effects on the global economy. Last year, a faulty software update at cybersecurity company CrowdStrike Holdings Inc crippled airline traffic and disrupted systems around the world, leading to billions of dollars in losses. Also read: A glitch on the “Amazon” website prevents buyers from completing their purchases. Data from the “Downdetector” website showed that other sites, including the gaming platforms “Roblox,” “Fortnite,” and the corporate messaging service “Slack,” also recorded an increase in user complaints about service outages likely related to the malfunction in “Amazon Web Services.” Amazon services themselves also experienced problems on Monday, as user complaints about the Alexa voice assistant and the Ring home security system increased.