BPS recording: RI Pilgrimage Satisfaction Level 2025 88.46%, higher than last year

Jakarta – The Central Statistics Agency (BPS) has released the results of the Indonesian Pilgrim Satisfaction Survey (Skjhi) 2025. As a result, 88.46% of the pilgrims were satisfied with government services. The head of BPS Amalia Adininggar Widyasanti said the survey was conducted for evaluating the quality of each type of service provided by the government. The survey was performed to 14,400 pilgrims using the independent questionnaire. Data collection included seven observations, from the airport, Medina, Makkah, Arafat, Muzdalifah, to Mina. Then services are considered to be pilgrims, worship, transport, accommodation, consumption and other services. Browse to continue with the content of BPS noticed, the majority of 2025 pilgrims were 55.54%women. Then most ages between 41-64 years are as much as 68.01%. Furthermore, the elderly pilgrims reached 21.70%over 64 years. In terms of education, 34.04% of the pilgrims have diploma to S3. The BPS survey showed that 88.46% of the pilgrims are satisfied with government services. BPS said, this figure rose 0.26 points compared to 2024. “As a result of our survey, the Indonesian Hajjs Satisfaction Index or IKJHI reached 88.46% in 2025 or by 0.26 points. 92.15 percent, followed with a 91,6221,6221,62,62 it was 92.15 percent, followed by a 91,62202,62,62,62 it was 92,15,15. In addition, there are three things that have decreased. Among the three are hotel accommodation in Makkah. “Well, when asked about the third decline, the hotel accommodation is then the one in Mecca, then the consumption of Armuzna, and also Armuzna bus transport,” he said. Amalia has unveiled, the decline was through the application of the multi -sharia rules. These are many of the pilgrims. Decrease like hotel services in Makkah, because there is a multi-Sarikat application, so there are some posts from pilgrims, it is separated from his family. Then the capacity of the room is not as expected, “he said. On the same occasion, Religion Minister Nazaruddin Umar gave an appreciation for the results. He also thanked his staff who worked hard to serve Indonesian Muslims who left for the pilgrimage. Sometimes it changed three days. The ability of these Hajj tape to adapt to life changes, which is what we appreciate extraordinary. But in general, thank God, it seems that this year, yes, it has increased the satisfaction of pilgrims in 2015, ‘says Nazaruddin. (WHN/WHN)