Don't get into rera ... to make complaints online, ease for consumers - on reinforced courts that solve consumer complaints online in Lucknow

Updated: Wed, 24 Sep 2025 04:20 pm (IST) Uttar Pradesh Rera resolved 35424 consumer grievances within 5 years. There is a facility for uploading documents and virtual trial to register complaints from home online. Rera also disposed of 9356 cases during the corona period. The new version 2.0 of the portal will be developed soon. Jagran Correspondent, Lucknow. You bought a plot or apartment but not owned. The developer did not possess the plot until the deadline, or did not prepare an apartment. It is not necessary to come to the Uttar Pradesh Real Estate Regulatory Authority (UP Rera) for such complaints. You can get disposal by sitting online online. Up Rera became the first regulatory authority of the state where the legal system is completely digital. Remove ad, read only the news, UP Rera implemented the e-court system in February 2020 for rapid disposal of consumer grievances. So far, 58,793 complaints of consumers have been filed. Of these, 23.149 complaints were filed before the e-court was implemented and 35,644 complaints registered under the e-court system. In five years, 35,424 cases of e-court were put off. In this, consumers are online to submit complaints, upload documents, obtain virtual trial, orders. Virtual audience is done through video conferencing. This system is useful for consumers living in other countries or abroad. They don’t have to come to Rera Office. The complaint status and orders are found directly on the portal. Information and virtual links of the following trial are sent from SMS and email. According to Article 56 of the Rera legislation, consumers can be on their own or by a chartered accountant, company secretary, cast, advocate or authorized representative Lobbile. It also helps consumers who cannot be present. During the Corona period, when the physical trial was closed across the country, Rera also filed 16,549 complaints by his e-court system and dismissed from 9.356 of these cases. Sanjay Bhusreddy, president of UP Rera, said he joined the US, Middle East and other countries in Asia. E-court also offers freedom to consumers and promoters to choose professional representatives. Now the new version 2.0 of the portal is being developed, which will further improve the system.