Dentist being fined £150K by NHS for keeping patients’ teeth too healthy

A Mirror particular describe from one of Britain’s worst dental deserts exposes an NHS blueprint ‘now not fit for motive’ and causing an exodus of dentists going non-public

Britain has a hidden oral smartly being crisis with younger folks who’ve by no contrivance seen a dentist needing a couple of teeth removed after their first appointment.

NHS dentist Rob Mew on the present time unearths the upsetting cases he has encountered since opening his books to unique youngster patients each Thursday. The Mirror got here to Devon – one of Britain’s worst ‘dentistry deserts’ – for essentially the most indispensable of a series of particular reports for our Dentists for All campaign. We visited Fairfield Home Dental Surgery in Exmouth which is likely one of many few in Devon unruffled seeing NHS patients. Its proprietor Rob believes passionately within the NHS and its founding precept that it will perhaps perchance perhaps also unruffled take care of patients from “cradle to grave”.

Dentist Rob Mew
The Mirror’s Dentists for All campaign has uncovered the perverse incentives on the center of NHS crisis(Image: Ian Vogler / Daily Mirror)

Nonetheless that is in point of fact the most efficient reason his put together unruffled treats NHS patients. It can perchance perhaps also attach plenty of thousands of kilos extra going non-public.

Rob is currently being fined £150,000 by the NHS in a funding “claw reduction” successfully for keeping his patients too healthy with common check-united statesand preventative work. It’s an instance of the extensively discredited NHS dental rate contract which is causing dentists to prevent the smartly being carrier of their droves to glance easiest non-public patients.

Every Thursday the put together opens its NHS books to local younger folks who have now not seen a dentist in years – and in some cases have by no contrivance seen one.

Rob, who himself has three younger folks former ten, eight and 4, said: “That’s one of many causes I enact it on story of I have younger younger folks however it undoubtedly’s quite emotional. We had been seeing four and 5 year olds who had so unheard of decay we factual needed to ship them to sanatorium to derive extractions. There’s this kind of backlog of sending these younger folks to have overall anaesthetic to derive the teeth out so we’re attempting to preserve them until they derive their teeth extracted.

READ MORE: Most necessary NHS alternate will glance EVERYONE derive a dentist internal four years

“One among the dentists saw a seventeen year outdated who hadn’t seen a dentist in ten years and wanted 28 fillings. You’ve obtained in actuality emotional of us which will be feeling in actuality responsible that they’ve obtained themselves into this attach. One among our nurses said she couldn’t work on that list on story of it used to be too upsetting on story of she has younger folks of a identical age. It’s a in point of fact sad anguish.”

Fairfield Home Dental Surgery has been working for over 100 years. Rob grew to develop into a associate in 2012 before turning into proprietor when one more associate retired in 2017. The put together does free supervised enamel brushing at local fundamental faculties moreover to sending practitioners to breast feeding and toddler groups to educate of us.

Rob, 43, said: “We’re blessed with a neighborhood of patients who’ve been with us for a in point of fact very long time, some had been coming here for bigger than 50 years. So as that’s why I’m unruffled with the NHS on story of it feels adore the acceptable disclose to enact, to preserve going for them. It’s a roughly cradle to grave carrier which is what the NHS used to be alleged to be. Nonetheless that’s essentially the most efficient reason we’re doing it – out of good will.”

Dentist Rob Mew in Devon
Rob is staying with the NHS attributable to ‘good will’ by myself(Image: Ian Vogler / Daily Mirror)

Why is high dentist being ‘fined’ £150,000 for keeping his patients’ teeth too healthy?

Rob Mew owns a rare instance of a thriving NHS dental put together during a dental desolate tract. Fairfield Home Dental Surgery employs ten dentists and does free outreach work within the local folks to make stronger oral smartly being.

On the opposite hand after we visited the surgical treatment used to be within the contrivance of returning £150,000 to the NHS on story of it had now not performed ample Objects of Dental Project (UDA). It used to be having to pay £50,000 a month over three months.

UDAs are the metric aged by the NHS in its dentistry rate contract which has been deemed “now not fit for motive” by Parliament’s Smartly being and Social Care Committee.

Dentist Rob Mew at his surgical treatment
Rob is attempting to search out the funds for a novel dentist chair that could perchance perhaps also designate £30,000(Image: Ian Vogler / Daily Mirror)

The contract requires practices to conform to make a living amount of UDAs – and in suppose that they’re penalised within the event that they come in below or above this. A check-up is price one UDA whereas giving a patient a filling racks up three UDAs.

Rob suggested the Mirror: “We’re being penalised for stopping patients requiring extra UDAs. We have got £150,000 ‘claw reduction’ this year however we have now 19,000 NHS patients which is higher than the put together has ever had. The clawback is for now not doing ample UDAs however when patients are being appeared after better they don’t have as unheard of need for dental work.”

Fairfield surgical treatment offers his patients a check up each 300 and sixty five days whereas other practices name decrease threat patients reduction for check united statesevery two years. Rob said: “We’re seeing them yearly and that’s one UDA. We’re stopping loss of enamel. A GP put together is paid for what number of patients they’ve on their list. That’s how they needs to be funding dentistry.”

Rob says between 5 and ten folks name the put together on day by day basis entertaining to be seen by an NHS dentist. He has taken on as many as he can however has factual began a waiting list. He said: “We have got obtained patients travelling to be seen here from as a long way-off as north Wales, Manchester and Sheffield.

“The NHS dental contract in England easiest funds ample for half of the population to be handled so these patients have moved away however can’t derive a dentist. And the Exmouth population is exploding and we have now a load of unique housing however no extra dentistry money to treat the folk in those properties.”

A key Mirror campaign ask is reform of the hated NHS rate contract which disincentivises dentists from treating the patients who need it most. Dentists derive paid the identical for handing over three or 20 fillings, continually leaving the put together treating NHS patients at a loss.

High Minister Sir Keir Starmer unveils Labour's idea for the NHS in front of workforce during a discuss over with to the Sir Ludwig Guttman Smartly being & Wellbeing Centre on July 03, 2025 in London
Sir Keir Starmer has promised to reform the dental contract however his Authorities’s funding dedication is unclear(Image: Getty Photos)

Closing week the Authorities printed its Ten Year Smartly being Conception which pledged that “by 2035 the NHS dental blueprint will be transformed” – however the British Dental Affiliation insists contract reform must happen unheard of sooner.

Rob said: “With these most inclined patients with excessive needs it’s in actuality hard for the put together to to function that work (financially).

“We had a family final Thursday with three younger folks and in suppose that they had by no contrivance been seen by a dentist. There used to be decay in each single attach and in suppose that they clearly need quite tons of work and the of us are announcing we haven’t been ready to be seen anyplace. And moreover they’re factual drained on story of they’ve been calling around practices attempting to derive in and it roughly will get attach on the reduction burner.

“We had a 14 year outdated girl come in a couple of weeks ago and he or she had four crowns attach on her reduction teeth. And moreover you’re thinking, if we hadn’t handled that rapidly she would have a couple of reduction teeth missing and then a decrease denture.”

The Mirror's smartly being editor Martin Bagot with dentist Rob Mew
Mirror smartly being editor Martin Bagot interviews dentist Rob Mew(Image: Ian Vogler / Daily Mirror)

Dental practices have excessive overheads with workforce costs and materials. Fairfield Home Dental Surgery is currently attempting to search out the funds for a novel dentist chair that could perchance perhaps also designate £30,000.

Rob has labored within the NHS in some produce for 28 years, starting on the age of 15 in a sanatorium kitchen. He added: “I’ve obtained quite tons of good will in direction of the NHS so yeh I try my finest to function it work.”

Nonetheless NHS dentistry can not count on good will by myself.

A mammoth queue birth air Saint Pauls Dental Be aware
Closing year police had been known as to preserve watch over crowds at a dental put together in Bristol after it said it will perhaps perchance perhaps preserve terminate on some unique NHS patients(Image: AA Access Scaffolding / SWNS)

The British Dental Affiliation warned the Public Accounts Committee earlier this year that the Treasury has develop into reliant on practices handing over care at a loss – fuelling an exodus of NHS dentists into lucrative non-public work. The skilled physique estimates a identical outdated put together loses over £40 handing over a living of NHS dentures and £7 for each unique patient exam. A Parliamentary describe by the Smartly being Pick Committee has described the pronounce of NHS dentistry as “unacceptable within the twenty first century”.

The NHS contract successfully sets quotas on essentially the most amount of NHS patients a dentist can glance as it caps the amount of procedures they could perchance make each year.

At the identical time over a decade of proper terms funding cuts below the Tories contrivance the £3 billion NHS dental funds for England is easiest ample to treat around half of of the population.

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The Authorities will this week provide some crucial factors of its timeline for reform of the wrong NHS dental contract. Labour promised dental contract reform before final year’s Trendy Election however questions have since emerged over whether they’re going to successfully alternate the blueprint internal this Parliament and there is uncertainty to what extent the Treasury will fund radical reform.

The Mirror understands that on Tuesday the Authorities will put up some crucial factors of its plans to reverse a anguish the attach dentists are disincentivised to glance patients who need extra intensive work performed.

Care minister Stephen Kinnock, who has responsibility for dentistry, suggested the Mirror: “It isn’t suitable that it’s much less designate effective for dentists to preserve terminate on patients who need extra complicated and intensive therapies adore crowns and bridges.“Here is why this executive will overhaul the dental contract to function it extra attractive to give NHS dental care, particularly for of us who need it most. As we announce on the Conception for Trade, we’re fixing NHS dentistry to function it fit for the long term.”

Plans printed on Tuesday can even cement the manifesto dedication to give an additional 700,000 urgent and emergency appointments this year. To substantiate that these extra unscheduled care appointments develop into half of routine NHS provision, the Authorities will propose a requirement that NHS dentists are paid to give a living amount each year on high of their common patients.

Martin Bagot birth air Fairfield Home Dental Surgery in Devon
Martin Bagot birth air Fairfield Home Dental Surgery in Devon(Image: Ian Vogler / Daily Mirror)

Devon worst ‘Dental Barren region’

Data from 700,000 contributors in final year’s GP Affected person See confirmed it is hardest to derive an NHS dentist appointment in South West England.

Questions on dentistry targeted on respondents who had attempted to derive an NHS dental appointment within the final two years suggests Devon will be one of many nation’s worst dentistry deserts.

See responses had been grouped by regional Constructed-in Care Boards (ICBs) which encompass NHS our bodies, local councils and voluntary organisations. The One Devon ICB is in administration of the smartly being of the population within the county. Among folks who had been already in with an NHS dentist, Devon saw factual 72% of folks efficiently derive an appointment. Within the wider South West region this used to be 74% whereas for England as a entire it used to be 84%.

Dentists for All campaign

Place NHS Dentistry petition

Mark our petition to set NHS dentistry and function it fit for the twenty first century

Our 3 demands

All individuals could perchance perhaps also unruffled have derive admission to to an NHS dentist

More than 12 million folks had been unable to derive admission to NHS dental care final year – bigger than 1 in 4 adults in England. At the identical time 90% of dental practices have to now not accepting unique NHS adult patients. Data from the Home of Commons Library confirmed 40% of younger folks didn’t have their prompt annual check-up final year.

Restore funding for dental services and products and recruit extra NHS dentists

The UK spends the smallest proportion of its heath funds on dental care of any European nation. Authorities spending on dental services and products in England used to be chop by a quarter in proper terms between 2010 and 2020. The amount of NHS dentists is down by bigger than 500 to 24,151 for the rationale that pandemic.

Trade the contracts

A Parliamentary describe by the Smartly being Pick Committee has branded the present NHS dentists’ contracts as “now not fit for motive” and described the pronounce of the carrier as “unacceptable within the twenty first century”. The blueprint successfully sets quotas on essentially the most amount of NHS patients a dentist can glance as it caps the amount of procedures they could perchance make each year. Dentists also derive paid the identical for handing over three or 20 fillings, continually leaving them out of pocket. The blueprint needs to be changed so it enables dentists to treat on the root of patient need.

Indulge in you needed to resort to drastic measures on story of you couldn’t derive admission to an NHS dentist? Are you a father or mother struggling to derive an appointment for a kid? Electronic mail [email protected] or name 0800 282591

Of oldsters who attempted to derive an appointment at a tradition they had now not been seen at before, easiest 14% had been successful in Devon. This in contrast with 19% within the South West region and 33% because the frequent for England.

The gigantic caveat is that many is now not going to have tried to derive an appointment within the event that they idea they had no likelihood.

The guidelines presentations easiest a minority of dentists are taking on unique adult patients, and in Devon and the South West, hardly ever any are.

British Dental Affiliation chair Eddie Crouch said: “This presentations why the executive is suitable to make a decision to fundamental surgical treatment for NHS dentistry, in want to mere sticking plasters. Nonetheless we need accelerate. This carrier is on the severe list, and demoralised dentists are walking away on day by day basis this contract remains in power. If we don’t function a break in this Parliament there could perchance perhaps now not be a carrier left to set.”

A spokeswoman for the Division of Smartly being and Social Care said: “This executive inherited a broken NHS dental blueprint however we are getting on with fixing it via our 10 Year Smartly being Conception.

“We have got already begun the rollout of 700,000 extra urgent dental appointments, a ‘golden hi there’ procedure is underway to recruit dentists to areas with essentially the most need and we are reforming the NHS dental contract, with a shift to take care of prevention and the retention of NHS dentists – in conjunction with introducing tie-ins for those trained within the NHS.”

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