If you don’t get a seat or there is dirt… now passengers will be able to complain directly, Railways is going to make this change in every coach of the train – ncr trains direct complaint numbers in every coach for passengers

If you don’t get a seat or there is dirt… now passengers will be able to complain directly, Railways is going to make this change in every carriage of the train. Passengers will be able to submit complaints directly about seats, dirtiness or safety. The officers on call will locate the location and fix the problem. This facility will be connected to digital technology. It will start with trains like Prayagraj Express, which will be extended to all the divisions of NCR. This step will be taken before Magh Mela 2026. Jagran Correspondent, Prayagraj. North Central Railway (NCR) is going to take a big step to solve the problems of passengers. Soon direct mobile numbers of railway officials will be pasted in every coach of every train. If there is any problem during the journey like not getting a seat, dirtiness, security threat or any other problem, passengers will be able to complain by calling the same bus number. The problem will be solved immediately. Remove Advertisement Only Read News There will be numbers written on the wall of the coach – name, rank and number of the official. Upon the call, the officers will immediately locate the location and solve the problem. This facility will be connected to digital technology, where the time will be recorded and the position of the train will be known by means of GPS. This scheme has been prepared under the supervision of the General Manager of NKR. The detailed proposal was approved at the headquarters level. The first phase of Magh Mela will begin before 2026, when thousands of pilgrims will visit Prayagraj. It will start with major trains like Prayagraj Express, Humsafar Express and Sangam Express. Each coach will have numbers. Then it will gradually spread in all the trains of all the divisions of NCR – Prayagraj, Agra, Jhansi etc. General Manager Naresh Pal Singh says that this will increase the confidence of passengers and improve discipline. Officers will take training so that calls are acted upon quickly. Overall, this small change will take train travel to new heights.