Is artificial intelligence safe for psychological support?

The best websites in our time?: “Chat GBT”? The application launched by his company, “Oben Ai” at the end of 2022, and the subsequent conversational robots supported by artificial intelligence, became a permanent digital companion of hundreds of millions around the world. Therefore, he infiltrates the details of their daily lives, from the choice of breakfast to the choice of clothing, and from searching for information to reveal them with personal or asking emotional advice. So, in the eyes of many, these applications have become an easy and available outlet to share feelings and deal with psychological pressure. Over the past year, there has been a remarkable distribution of the use of general discussion conversation and digital applications specialized in psychotherapy as emotional support tools. Although these smart solutions provide an immediate outlet and an easy way to obtain answers, its use raises fundamental questions about their actual effectiveness, their ability to deal with complicated situations, their moral and practical boundaries, as well as the risks of privacy. What are the reasons for using conversational robots to get psychological support? The use of general conversational conversations such as “Chat GBT”, “Deep Cick”, “Juminai” and others are increasingly common than means of obtaining emotional support, although they are not mainly designed for this purpose. Users often use these platforms to seek advice, to relieve stress, or only for silver if they feel anxious or unity, especially in the case of problems with traditional mental health services, or in societies where mental health is still surrounded by a social stigma. The ability of chat robots to provide a 24 -hour tool enables people to communicate anytime and anywhere. It is considered a fundamental transformation, especially for people living in remote areas or struggling to reach traditional psychotherapy centers. Also read: There are those who use ‘GBT chat’ instead of visiting a psychologist. What are the risks of using public conversational robots for psychological support? Although these instruments can provide temporary ease, they are not always qualified to diagnose or handle psychological conditions. It was done wrong to understand the context, provide inappropriate advice, or not to discover critical situations such as suicide thinking. Applications do not have a human sense either, nor does it have real sympathy and the ability to read accurate psychological contexts. Given the dependence on wide training data, it can sometimes be biased, especially against marginalized groups. In addition, these platforms do not have professional supervision and are not subject to any medical or psychological organization. Excessive dependence on these instruments can lead to reluctance to seek real psychological support, because the false feeling of reassurance can push a person suffering from deviations to a visit to a specialized psychotherapist. What about mental health applications? These specialized applications such as “Wysa” and “Therabot”, and others perform on public chat robots when using psychological support as they are designed to take into account therapeutic principles and take into account teams of specialists, which make them safer and effective in dealing with sensitive psychological problems. These applications contribute to bridging gaps in mental health services, by providing support for costs and available all day, especially in areas that do not have psychological care services. Some studies indicate that it can sometimes reduce psychological symptoms at a similar level, and also provide a safe space for users to share their sensitive feelings. It also plays a supporting role between therapeutic sessions. However, some experts believe that these robots do not have human sympathy, and that they can provide inappropriate advice, and that it also raises concerns associated with privacy. Therefore, they recommend using it as a supportive tool that is not a substitute for specialized psychological care. How do these applications deal with privacy and safety issues? The use of public conversational robots to obtain psychological support is of concern about privacy and safety. Experts warn that sensitive data shared by users can store, reuse or leak. Although companies such as “Oben A.” And “Google” offered instruments to control privacy, such as the option to cancel data savings, and critics see that these procedures are insufficient. Organizational bodies in Europe and the United States have opened investigations and postponed the launch of some of these services due to state concerns. Also read: Artificial intelligence helps to read ideas. What is the danger to us? Can artificial intelligence replace psychological therapists? Despite the ability of conversational robots to provide immediate, low -cost and free social support for those suffering from anxiety, depression or tension, they do not have emotional depth, moral sense and the exact understanding of human psychiatrists. This software depends on pre -prepared reactions or withdrawn by automatic learning models, which does not allow them to show real sympathy, build a treatment relationship or to be flexible. According to experts, these instruments can be used as supporting solutions to fill gaps in psychological care services, especially in areas that do not have mental health services, but that it is not a substitute for qualified specialists to diagnose and treat mental disorders. What is the safe way to use artificial intelligence in mental health? With the increase in artificial intelligence in psychological care, the hybrid models that combine human and technical support can be the best solution. These applications can form an initial entrance point or diagnosis, provided users continue with the treatment with licensed specialists. However, the success of these initiatives depends on the arousal of the public, organizing the sector and the promotion of digital culture. What is the opinion of artificial intelligence on this subject? We asked a question: “Is it safe to use artificial intelligence to obtain psychological support?” On a chat robot and reply that it may be an instrument for certain aspects of psychological support, but it should not be replaced by human communication and mental health specialists. The answer included several positive and negative aspects, especially: Quick and comfortable access: Artificial intelligence can at any time provide immediate assistance, making it useful for support in critical moments or when it is difficult to access human support. Confidentiality of information: Some people may feel more comfortable sharing their feelings and ideas with an artificial intelligence system compared to sharing this information with a real person. Accuracy and adjustment: Safety and efficacy depend on the quality of the used system. Some advanced software can provide tips based on modern data and research, while fewer quality systems can provide inaccurate or inappropriate advice. The ability to understand and sympathize: Artificial intelligence does not have the ability to have sympathy and the profound understanding of the human condition. This can be limited in providing the required emotional support in complex cases. Serious psychological crises: Artificial intelligence should not be relied on in cases of serious psychological crises or suicide thinking. In such cases, you should go to qualified professionals such as psychiatrists or guides. Safety issues: It must be ensured that any artificial intelligence platform is used to maintain the integrity of personal data and apply privacy policies.

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