Meter recharged but did not show the balance, due to the upgrade of the system, there can be disturbances to this day

The process of upgrading the data management system of smart prepaid power meter in Bihar will now last until May 19, 2025. Earlier, this work would be completed between 13 and 15 May, but its duration was extended four days due to technical complications and completion of the work. According to information released by Power Distribution Companies – South Bihar Power Distribution Company Limited (SBPDCL) and North Bihar Power Distribution Company Limited (NBPDCL), this upgrade is made with the aim of providing better service to customers. What services will be affected? During the upgrade process, clients do not see the information of recharging meter on their smart meters. Although the power supply will be normal, the services during this time will be daily cuts, power cuts, etc. Be disrupted. The remaining amount will be updated as soon as the upgrade is completed. During this period, consumers will be able to recharge, but the recharge balance will be updated in the meter after some time. This can make customers feel that their recharge has failed, while the remaining amount will be safe in the setback and will be updated after the upgrade is completed. Where is the upgradation work going on? This upgrade work is done in most urban areas of the state. In which the urban areas of Gaya, Muzaffarpur and Bhagalpur are currently being kept away from it. Electricity companies have called on the customers to be patient during this period and do not panic if the balance is not seen immediately after recharging. All services will become normal after upgrade. Share this story -tags

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