Mid-air Nightmare: Toilets stop working; Passengers asked to use bottles; airline slap for 'absolute disgrace'
A Virgin Australia flight from Bali to Brisbane became a nightmare for passengers. All toilets on board stopped working in the air. Passengers called the ordeal disturbing and unacceptable. The six -hour journey started with one toilet that is already out of order before taking off Denpasar. Due to a lack of engineers, the flight was not delayed. Half to Brisbane, the remaining two toilets also broke. Some helpless passengers had to relieve themselves in bottles. An elderly woman had the humiliation to wet herself, the Australian reports. ‘Half through the flight, every toilet failed. For the remaining three hours, the cabin crew informed us that we would have to relieve ourselves in bottles or “above all that was already in the toilet,” one of the passengers told the publication. “Children cried, elderly passengers distressed, and many travelers were visibly upset about the lack of dignity and sanitation,” said the passenger who traveled business class. Passengers have been forced to improvise over the past three hours. The passenger described the situation as a serious hygiene issue. People were still washed their hands in the sinks despite the dysfunctioning toilets, he added. The situation quickly became unbearable as nasty smells spread over the cabin and urine was cut into the floor of the Boeing 737 Max 8. “It’s not a slight matter. It is a fundamental failure of duty of care. Hygiene and sanitation are not optional luxuries; They are basic human rights, ‘the passenger said. “For passengers who need to be forced to sit in a limited space for hours, surrounded by overflowing toilets and human waste, is a public health risk, a safety issue and an absolute disgrace,” he added. Airine issues to apologize for Virgin Australia later issued a “sincere apology”. At the same time, it praised the crew for managing a difficult situation. “We will credit guests for the Denpasar to Brisbane Flight, and we are proactively reaching them to give this update,” the Australian quoted a virgin spokesman. The passenger, who spoke to the Australian, further expressed frustration at what happened during the landing in Brisbane. Before the cabin doors were opened for passengers to check, the cabin door opened. And the pilot walked out the plane in front of everyone. According to the Australian, the toilets are now being repaired in the plane. The next scheduled flight was from Brisbane to Mackay on August 30.