Naveen Jindal Slams Indigo after 'Bent' wheelchair returned to the daughter Sminu to Goa - Delhi flight

Naveen Jindal, chairman of Jindal Group and MP (MP) of Kurukshetra, criticized a low-cost defendant Indigo after the airline allegedly returned a significant wheelchair to his daughter to a flight from Goa to Delhi on October 10. Independence and dignity of persons with disabilities – when the incident occurred. What did Sminu Jindal say? With the social media platform X, Sminu expressed disappointment over the handling of the airline of the airline of her customized wheelchair, specifically built for her spinal cord injury. She said it was returned to her “completely bent and unusable”. She wrote: “This is a repeated trauma facing thousands of people with disabilities as they fly.” She marked Civil Aviation Minister Kinjarapu Ram Mohan Naidu and requested the authorities to take immediately affirmative action, adding: “This issue has been pending too long.” In a follow-up post, Sminu emphasized that the issue goes beyond her personal experience and said: “It’s not an isolated matter. It is a repeated trauma that thousands of people with disabilities face when flying. She further suggested that if wheelchairs in the airplane should be stored, airlines must “create a dedicated protected section” and ensure that staff “is” properly trained and sensitive “. How did Naveen Jindal respond? The BJP MP recharged the post of his daughter and reflected her concern and called the situation a ‘greater systemic problem’. He wrote: “What happened to my daughter @sminujindal is deeply about and reflects a greater systemic problem. A wheelchair is not just mobility, it represents dignity and independence. Airline must deal with the greatest care and respect. It is time for stronger protocols and better sensitivity training.” How did Indigo respond to the allegations? Inigo issued a statement on X apologizing for the inconvenience and stated that the case was being reviewed. The airline wrote: “Madam, we are worried about learning about your experience and regret the inconvenience caused. In a follow -up message, Indigo added: ‘Dear Ma’am, we sincerely regret the inconvenience caused. We remain fully committed to ensuring a seamless and comfortable journey for all our clients and appreciating your feedback. We understand the importance of a tool and ensure that we must be constantly strengthening the necessary efforts and to ensure the care of our clients. ‘