Eagle + West Luxury Renters Complain: Mice, Noise – ryan

Tenants Paying Up to $ 10,000 a Month for Waterfront Views at Eagle + West in Greenpoint Say they Endured Some Surpring Issues in Their apartments, Including Mice, Broken Elevators, and Noisy Pipes.
Photo: Audley C Bullock/Shuttertestock

Yusef imani moved into a two-bedroom, two-bath apartment at eagle + west, the puzzle-piece towers on the Greenpoint Waterfront, in September 2023. buffet of amenities -A Cycling Studio, Indoor and Outdoor Pools, a “State-of-the-art Fitness Center”-and Willing to pay for it, at nearly $ 10,000 a month for a Ground-Floor. FRIENDS WOULD COME OVER AND OOH AND AHH AT HIS Views of the Empire State Building and the Complex’s Massive Communal Terrace. “They’d Ask with what you are like Like Living,” he said, “and i’d tel: IT SUCK. ” The Inconveniences Started Small: His Apartment Motorized Blinds Went on the Fritz and Destroyed His Plant. in The Primary Bedroom, The Den, and His Bathroom. The hot tube that was part of His Amenities Package, for which he paid an extra $ 250 every month, was offten out of Order. This was not the Carefully crafted luxury He was promised: “It was a pig with lipstick on it.”

Since 2005 Rezoning of Greenpoint’s Industrial Waterfront, a Steady procession do Glass Towers Has Risen Along the Shoreline, Nearly All Offering Some Version of the Same Pitch: Stunning Views and Luxury Living. Also, Easy Access to the Mory Restaurants and Bars Flooding Your Tiktok Feed and, for One Local, Frequented by “Finance Bros Masquerading As Art Handlers.” butt Brookfield Propperties TRIED to Distinguish Eagle + West by Tapping oma (The Prestigious Firm Co-Founded by Rem Koolhaas) to design a pair of stacked, Cantilevered Towers to House the Property’s 745 Units, Most of Which Are Market Rate. The megadeveloper has advertised an ”OPulent and Refined Living Experience“WITHIN ITS 30- and 40-Story Towers; Summer 2022but Several Residents CLAIM THEIR TIME IN THE COMPLEX, WHERE A STUDIO IS CURRENTLY LISTED FOR $ 4,071 and a three-bedroom for $ 11,704haen been decidedly Lowbrrow. (SO great is the disappointment, it seames, that complaints about the towers have been peeling on Reddit and Google.)

One Investment Banker Said and HIS WIFE STARTED WAKING UP IN THE MIDDLE OF NIGHT AFTER THE PIPES BILLS IN THEIR TWO-BEDROM CORNER UNIT BEGAN GIVING SHARP, HOLLOW CLICKING NOVISES. Wen a Maintenance Team Finally Came to Inspect Their apartment, which is in the short 227 West Tower, they cut holes in the Banker Said Were Left up with Painer’s Tape for Months. “Aesthetically, it was not nice,” he said. Management Ultimately Made Repairs that dulled the noise and fixed their butchered wall – and late, offered concessions on rent, which a Property stressful “Based on the market” and swimming The will with the apartment, for an email shared with me. Still, a version of the clicking, albeit a slightly Quieter One, Persists Today. “If i’m paying like $ 8,000 a month in rent, i just want to be able to sleep,” The Tenant Said. Another Form Resident, A Commercial-Real-Estate Investor Who Had Rened A $ 7,000 Penthouse One-BEDROM UNIL September 2024, Said His Bathroom Waled Flood and Showered. “The Floors Were Constructed in Such a Way Where the WaThe Woldn’t Drain One Way,” he told me. (Eagle + West Said the Issue With The Bathroom Floors Has Been Addresssed.)

Another Finance Guy (Are You Sensing a Pattern?) Told with that while Rening with his his husband at the tall 1 eagle tower, the maintenance staff removed a brokens lock from his patio door. The Lock Needed to Come off, But The Failed Staff Failed to Replace It, Letting Cold Winter Winds Blow Through the Unit for About A Montil A New Door was installed. Their Bathroom Floor Also Pooled With Water After Showering, and Noise from Other Apartments, Like the Shrill Beeps of a Low-Battery Smoke detector Next, Carriad Through the Paper-Thin Walls. (“Very poltergeist-y,” he said.) Still, the couple stayed in the Complex, Ultimately Moving Last July to a One-Bedroom at 227 West for which they nearly $ 4,500 a month.

There haen any Flooding or Mysterious Noises in the New Unit, but they Still have complaints. The Gym, Housed in a Bridge Connecting the Residicts Towers, has “dust bunnies running around,” the finance guy clalimed, while spin bikes are alledly missing pedals and a cracked mirror has been tap for months. (Another Tenant, The Real-Estate Investor, Said He Stopped Doing Push-Up on the Gym Floor AFTER MANY RUN-Ins with “Big Blocks of Hair.” usually out of service; Some Eve Said They’ve Had to Climen 20-Plus Flights of Stair to Get Home. “There was a time when only one elevator was working and we have been five minutes,” a consultant who rents there Told me. “You don’t expect it from a luxury building.”

Which isn’t to say that of everyone. Debora Domass, A Product Manager, Told with Her “Tiny” studio in 1 eagle is a serous upgrade from the ancient railroad or Cockroach-Infested loft apiously live in in the neighborhood. (“All my friends were like, ‘what happy to you? You used to be the biggest hater of those high-rises. The “Really Lovely” Doormen Sign for Her Packages and Make Sure they don’t get stolen; and “EveryThing Works and is Convenient.” But e) she had soma Complaints – there have ben a few leaks already, and while she dosesn’t use the gym, she’s notified that is under repair of a lot. She’s shatly irritated by the Ever-Expanding surcharges: “Bike Storage Room? It Costs Extra. The Outdoor pool is used to be involved? Now extra for this season. Everything is a Money Grab.” In a staff, an eagle + west spokesperson Called the Proppery “an awesome place to live,” notting the staff “works tiresly to deliver a position Experience for our Residents Day.” For Management, 95 Percent of Building is Lease, and Many of the Tenants’ Issues, Including the out-of-Service elevator, have been addresses.

Are these, to some extent, just standard inconveniences of Living apartment? SINCE 2023, A Total of 45 Complaints, Including for Leaks, Mold, and Heating Issues, Have Been Made to the City’s Department of Housing Preservation and Development About Eagle + West-Roughly on Para with Its NeighBoring High-Rises. But tens in its towers are paying a premium for frictionlessness, accreating to the Finance Guy: “Luxury is not Having to worry the minutiae of Daily Life.” Delusional or swimming, High-end regerts and condo owners across the city have founds the Facing Similar Disappointments in Their Glass Boxes. 432 Park Avenue on Billionaires’ Row Has Devolved the Poster Child of Defective Buildings AFTER A Series of Well-Public Complaints About Flooding Frequent And Elevators that Shut Down During High Winds, Trapping at Least One Resident for An Hour 2019. Last Year, A Couple Who Purchased A $ 6.1 million one-bedroom in oriental, fifth avenue, alled in an ongoing suit that not only was the apartment missing aparts drawers and The Millwork Warped by the time they moved in, but the designs were “nickel-and-wideng” say over missing places in a way that “Inconsistent with the Luxury and Value Promised.” (They Also allegated in a separate, ongoing suit that the building’s amenities haad ben ben neglect, causing the “rooftop oasis” to transform into “a wasteland of dead foliage and an algae-infested pool.”) Most recently, Residents at brooklyn soids have spent years with amenities like outo. Multi-Floor Life Time Athletic Club, or the “World’s Highest Dog.”

Iman, The Neurosurgeon, Ultimately Left His High-Cailinged Apartment on the Waterfront for A Different Kind of Luxury: A Fort Greene Brownstone. In november, he traddhed his lease at eagle + west for two entire floors in his new Building, Where there’s a backyard and a park nearby that his corso, blue, can run around. “That’s View’s Nice, but it’s not everyerynding, man,” he said.