There is news about great relief for millions of mobile users across the country. The Department of Telecommunications (DOT) has made a major decision in the interests of mobile consumers to change the mobile number from prepaid or postponed to prepaid as ever. Now users no longer have to wait for this change for 90 days, that is, three months. According to the new DOT rules, this process can be completed within 30 days. This change not only provides mobile users flexibility, but also gives them the opportunity to choose the service that is more favorable for their needs and budget. Earlier, if a user did not like his service, or there was dissatisfaction with the tariff, he had to bear the same service for 90 days. Now changes are only possible after 30 days. What is the new rule? The Department of Telecommunications has announced through its official X (East Twitter) that mobile users can now be paid or postponed to be paid in advance without waiting for three months. Under the new rule, this process can now be completed within 30 days. Dot amended the order of September 21, 2021, in which a cooling period of 90 days was compulsory for replacing the cellphone number. Now, with partial changes in that order, this period has been reduced to 30 days. How can you be paid in advance to be payable after payout or payable? In any case, the mobile number -it is payable from prepaid or users must adopt the following procedure to be prepaid at the NA pay: Visit the outlets of the nearest telecommunications service provider. Complete the OTP -based KYC (know your customer) there. After this process is successful, your number will be active in a new mode within the next few hours or maximum one or two days. Adopting this process will also greatly reduce the possibilities of fraud and fraud, as the KYC process will now be based on OTP authentication. Which telecommunications businesses will benefit? All the major telecommunications companies of the country such as: Reliance Jio Airtel BSNL Vodafone IDEA (VI) Consumers will directly benefit from this new rule. Most users with telecommunications connections in India are related to these businesses. This decision will estimate more than 100 mobile mobile consumers. Why was this decision made? There are two main reasons behind this decision of DOT: The expansion of customer satisfaction: Competition in telecommunications services is gradually increasing. Customers no longer stand on one business, but keep their choice on the basis of better rates, networks, data plans and customer service. In such a situation, he had to undergo a 90-day coercion again and again, which was a great discomfort. Promoting digital verification: Since the KYC process is now digital and OTP based, safe and easy transition will be possible without any effort. What will be the great benefits of this decision? Freedom will increase: Users will gain freedom when choosing telecommunications operators. Competition in businesses: Telecommunications will be forced to provide better services. Complaints will be less: If users are dissatisfied with service, you can make changes within 30 days. Quick processing from digital KYC: Physical copy of documents or long procedure is not required. After this decision, consumers’ response received positive response to clients on social media. Many users tweeted that this decision would give them the freedom to choose the service of their choice. One user wrote: “That’s a very good decision. I didn’t like Airtel’s data plan, but waited within 90 days. Now there will be a change within 30 days.” Share this story -tags
Reverse rules associated with mobile SIM card, now it was easy to change the number from prepaid and after -pay, dot has issued new rule
