Omega healthcare is using he to process Health TransactionS faste – ryan

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Omega Healthcare Management Services is a Revenue Cycle Management Company That Helps More Than 350 HealthCare Organizations, Including Providers, Payers, and Pharmaceutical Companies, Manage Financial Operations.

This Includes Medical Billing, Insurance Eligibility Verification, Collections, Clinical Documentation, and Other Administrative Tasks. The Company, which was founded in 2003, is headquarered in Boca Raton, Florida. IT ALSO HAS Teams in India, Colombia, and the Philippines.

Situation Analysis: What problem was the Company trying to solve?

Omega healthcare has more than 30,000 Employees who perform a high volume of administrative tasks, Including Medical Billing and Insuure Claim Submissions, for Healthcare Organizations. Every Year, They Process About 250 Million Digital TransactionS. These tasks have traditionally been manually.

Rajusiva Arunachalam, The Company’s Vice President of Technology, Said That The Administrative Tasks Are, Retty, and Time-Consuming. “We have a lot of humans working in the background for the doctors and provider who help I would their non-clinical work,” He Said.

Arunachalam Said omega Healthcare wanted to automate Billing, Insurance Claims, and Other Administrative Tasks to Free Employees to Handle Decision-Making Aspects, Such as deny Claims or Payment. The goal was to improve it operations and help it Clients increes collections, minimize incorrect CLAIM SUBSIONS AND DENIAL RATES, REDUCE RECEIVABLE PAYMENT, and Enhance Patient Engagement.

Key Staff and Partners

Omega healthcare partner with uipathAn Enterprise Automation and AI Software Company, About Five Years Ago to Automate Some of the Workers’ Manual Administrative Tasks, Including Billing, Medical Coding, and Correspondence with Insurance Companies. Arunachalam Said Uipath’s Platform was a good fit for omega healthcare’s strategy, whic Focuses on boosting and speeding up the Completion of Clients’ Administrative Tasks.

Arunachalam Said Omega Healthcare Created an Internal Team Made Up of Developers, Business Analysts, and Data Scientists. The Group Focus on Finding Opportunities to Automate Repetitive Tasks to Save Employees’ Time while Speeding Up Work for Clients.

He in action

Omega Healthre Uses Uipath Document understandingan ai tool that automatically pulls Data from Various Client Documents, Such as Accounts Receivable Correspondens, Denial Letters Insurance, or Electronic Medical Records. Arunachalam Said the He Tool Extracts Data from the Documents Based on what a healthcare is trying to accompish.

For example, if the task is to file an insurance CLAIM, the he tool May Pull Out relevant data from electronic medical records. Or, if a claim was denied, it may have relevant data from a denial letter or transcript of a call about the case.

Arunachalam Said Human Staff Members Review the data extracted by he and use it to make decisions. For instance, they may decide that a claim was denied incorrectly duue to a medical coding or basic on information from a medical record. Staff Can Also use the tool to follow with a healthcare Company for More Information on A Billing Error. Employees then their decision to the client.

“Human Work Is Now More Knowledge-Based, Very Decision-Oriented,” Which he technology can’t do, Arunachalam Said. But Humans and he “Work Together in Conjunction to Achieve What the Client Needs.”

He “Can Run 24 Hours,” Arunachalam Said. It can Also process data much faste, so fewer Employees are Needed for this work, which is more cost-effective for clients.

Arunachalam Added that omega healthcare has automated its administrative tasks, Such as submitting insurance claims and medical billing, for About 60% to 70% of its clients.

Did it work, and how did the Know Leaders?

SINCE 2020, Omega Healthcare has process more than 100 million transensions USING UIPATH ARUATS, ARUNACHALAM SAID.

Omega HealthCare tracked the time it took employs to manually complete administrative different tasks and compared it to the time they are adding uipath’s tool to tech’s impact. Arunachalam Said the Company Found that automation was Saving Employees more than 15,000 hours a month.

Arunachalam Said Omega Healthcare has Also Reduced the Amout of Time Workers Spend on Documentation Tasks by 40%. He added that automation has Also Slashed Document Processing Turnaround Time by 50% with A Process Accuracy of 99.5%.

The Company Told Bi That These Improvements have increasing efficiency and cost savings for omega healthcare’s clients, delivering a 30% return on investment using the ai-solid automation.

Arunachalam Said Omega Healthcare is Working on Automating More of Its Client Work, Including Payment Posting and Patient Appointment Scheduling.