Even after going to Tata, Air India, why did Australian cricketer David Warner get angry after Shivraj Singh Chauhan?

The situation does not appear to improve, despite the private India’s second largest airlines, which are considered the second largest airlines in India and the acquisition of the Tata group. After coming out of the government’s ownership and handing over the management to the hands of a well -known business group, the services of Air India are expected to be a major improvement. But that didn’t happen. Together with the usual passengers, Union Minister Shivraj Singh Chauhan has now expressed their displeasure over the defects of the airline Supriya Sule and Australian cricketer David Warner. David Warner recently raised questions about Air India David Warner raised his displeasure on the social media platform ‘X’ (first Twitter) and questioned the service of Air India. Warner wrote that he was driving in a flight in Air India in which the pilot was not present to fly. He had to wait for the plane to fly for hours. He asked why the passengers were driving in such aircraft in which there was no pilot. His remarks again discussed a debate on the quality of service of Air India. If an international face like Warner publicly criticizes an airline in public, it not only affects its reputation, but also has a profound influence on the trust of the passengers. The reason for the delay of the weather was clarified by AI in response to the allegations of David Warner. The airline says the pilot and crew members have been delayed to reach the plane due to bad weather at Bangalore airport. According to the airlines, the schedules of various flights were affected due to bad weather and many flights had to be distracted. This has delayed the most flights. However, detailed information in this case has not yet been revealed. The Tata group could not even improve Air India, the government has long tried to do the privacy of Air India. The Tata group finally bought it for Rs 18,000 crore in 2022. In this agreement, the TATA group agreed to repay a loan of about Rs 15,300 crore. The return from Air India to the Tata group was seen as ‘home cumming’, ie the house that returned, as the Air India was also established by the Tata group. Under the guidance of Ratan Tata, it was considered the greatest procurement agreement of his lifetime. After this, the Tata group began the merger of its other airlines such as Vistara and Airasia India, which makes Air India the most important brand. After this merger, the Tata group became a strong aviation portfolio. Improvement efforts continue, but the quality of the service is still the Tata group has taken several important steps to improve Air India. This includes better kitchen facilities, buying new aircraft, replacing the inside of old aircraft and the renewal of brands. In addition, several other efforts are also being made to improve the experience of passengers. However, the improvement in service to ground level passengers is still very slow. Problems such as delays in the flight, poor cabin service, communication gap still occur frequently. Complaints and dissatisfaction of passengers are constantly coming out, which is a major challenge for the future of Air India. Conclusion The resentment of international figures such as David Warner is a sign that Air India has a long way to go in the field of service reform. The Tata group has tried to give a new direction to the business, but the change of land reality remains a major challenge. If Air India really has to create a global standard airline, it will not only have to make technical improvements, but also make a major change in its attitude and service quality to the passengers. Until the passengers’ trust is won, Air India’s flight will not be able to reach height.