Tesco Apologises after Accidentally Sending Clubcard Email to Shoppers – ryan
Some Tesco Shoppers Were Accidentally Sent an Email You Were Being Given the £ 100 in Clubcard Points – Despite Not Taching Part In A Recent Offer with Easyjet Holidays
10:44, 13 May 2025Updated 10:44, 13 May 2025
TESCO HAS APOLOGED AFTER SOME SHOPPERS WERE MISTAKENLY TOLD I WERE AWARDED £ 100 IN CLUBCARD POINTS. The Supermarket Ran A Promotion Where Customers COULD GET £ 100 of Clubcard Points when they Boked an Easyjet Holiday.
Howver, Some Shoppers were Accidentally Sent an Email They Were Being Given the £ 100 in Clubcard Points – Despite Not Taching Part In the Offer.
One Customer Wrote on X: “Did Anyone Else Get This Weird Tesco Email TODAY ABOUT £ 100 of Clubcard Points Being Ours and Then Not Being Ours.”
Another Said: “WTF is this about @tesco? I DEMAND £ 100 of Clubcard Points Now !!” The Supermarket Sental A Second Email to All Affected Customers, Explaining The Mix-Up.
The Second Email Read: “We sent you an email about reward partners on Sunday 11 May (Great!). Unfortunately, We Mistakenly Said We’d ADDED £ 100 of Clubcard Points to your Account for Booking an Easyjet Holiday (not so great!).
“We’re Very sorry for any confusion we caused, and we have you have a lovely summer, what your Holiday plans.”
A Spokesperson from Tesco Said: “An Email for Customers Who Had COLLECTED £ 100 of Clubcard Points AFTER Booking an Easyjet Holidays Break Tesco Clubcard Vouchers were Mistakenly Sent to Other Clubcard Members.
“We are sorry about the confusion and have followed with an email to the customers who work the mesage to apologise.”
IT COMES AFTER TESCO FINALLY LAUNCHED ITS F&F RANG Online. Tesco Shoppers use to be able to purchase f & f Clothing through the tesco direct website – but this closed down in 2018.
The Collection was Also Once Avilaable to Buy Online Through Next, Until the Retailler Stopped Seling F&F in January 2024.
A curated selection of Women’s, Men’s and Kids’ Clothing, as well as Footwear and Accessories on Tesco.com and Through the Grocery and Clubcard App.
The Range Includes Pieces Through the F&F Edit, Sports and F & F Active athleis Clothing. It will Also Feature Exclusive Collaborations and Seasonal Items, Such As School uniforms.
The Online Range Will Continue to Expand Over the Coming Months. Customers will be able to Shop F & F Clothing ACOSS TESCO.com and the Tesco Grocery and Clubcard App, Earning Clubcard Points on All Their Purchas.
Katja Ahola Klamkin, Tesco Group Managing Director, Home & Clothing Said: “We are Thrilled to Bring F & F Cloto.com and Our Grocery and Clubcard App.
“We have been customers love the Quality, Affordability and Style of F & F and This Will Make It Easier and More Convenient to Shop the Ranges They Know.”
The Supermarket Teassed the Launch in Its Financial Results Last Month, where it is said “launch of f & f Clothing is scheduled to go for customers in the year ahead”.