Makkah – Hajj Pilgrims’ bags that are wrong to separate from their owners are one of the challenges facing the Hajj Organization Officer (PPIH). Hajj officers also play a role like a package courier to take and deliver a suitcase to the owner. For information, there are a number of differences in pilgrimage from the country to Saudi Arabia with ordinary flights. One is the issue of handling bags with pilgrims. The large suitcase is usually handled by airport officers and pilgrims. So the congregation only holds a cabin bag or suitcase when it will take the bus to the hotel. Browse to continue with the contents of the content, jemaah luggage will be brought to the hotel in a separate truck. In the delivery process, there is sometimes a stray suitcase because the congregation’s congregation appears to be in another hotel. If the suitcase is not found, the congregation can report to the group leader or the head of the various group. Thereafter, the group will coordinate with pilgrims in the relevant sector and start looking for suitcases to deliver it to the congregation. “If the pilgrims come, if their bags have not arrived at their hotel, we will deliver their bags to the hotel,” said the 3rd sector of Mecca, Ikbal Ismail, Friday (5/23/2025). What is the process of detection and delivery of stray bags? HAJJ officers who care for the problem of accommodation and protection of pilgrims (Linjam), the WhatsApp group Hajj officers Makkah -work area will scatter about the luggage and the identity of the owner. After that, officers at each hotel will see if there is a suitcase. If the distributed suitcase was found, the pilgrimage officials would be spread at the place of the luggage. Thereafter, the officer will deliver the suitcase to the congregation room, which is the owner. One of the protection officers (Linjam) in Sector 3 Roof Makkah, Sapari, said his party was tasked with ensuring the comfort of the congregation. He said the pilgrims are God’s guests, so they should get the best service. “We are even assistance this morning, when we hear that there are problems that did not get their belongings, and so on, the entire group Linjam immediately coordinates and then informs each other, then the pilgrims are immediately, if obtained, can get the stuff,” he said. Sapari said there are about 50 Linjam staff in Sector 3 to serve about 23 thousand worshipers. He said there was an operational car in Sector 3 used to pick up and deliver the congregation luggage. “In Sector 3, Alhamdulillah, there is an operational car and the operational car in the direction of the sector chairman is prioritized to meet the needs of pilgrims. So even the chairman of the sector has never used an operational car,” he said. In addition to picking up and between suitcases, Sapari and his colleagues also deliver the wrong hotels. He said the congregation was often the wrong hotel due to the wrong bus. “If there are congregations who get lost, information from friends, someone, whether it is the circle of the other, that he is lost in another sector, it is Sector 3, then we are up to go to his room as soon as possible,” he said. Sapari said there was a congregation with the wrong communication problems of the hotel. He said his team then found out where the location of the Congregation Hotel was with a barcode scan. “We took the hotel to one of the times. We had to be in Sector 118, we delivered the 110, but we were with a hard effort and confidence, we always coordinated, we used the technology, finally we met. The first thing we delivered on the 11th floor appeared to be on the 10th floor. There was a meeting with the neighbors, “he said. “Sapari said he is proud to serve the pilgrims. He said patience is the key to providing the best service to the congregation. “Our main principle that the congregation must be served. The congregation is King for us. We are dedicated here, indeed his duty to serve the congregation. So we have set aside personal interests. Lillahi Ta’ala God wants to do it,” he said. (HAF/WHN) HOEGENG Awards 2025 Read the inspiring story of the exemplary police candidate here
When the pilgrims work like a courier package with the suitcase to the congregation
