A sudden glitch in flight operations at the Jaipur airport on Wednesday morning disrupted the day of many passengers. Two important flights of private airline IndiGo – from Jaipur to Udaipur and Ahmedabad – have been canceled due to technical reasons and non-availability of aircraft. As soon as the information was received, commotion started at Jaipur airport. Passengers opened a front against Indigo Airlines. Specifically: Flight 6E-7217, which was scheduled to depart from Jaipur to Ahmedabad at 08:10, was suddenly cancelled. Similarly, flight 6E-7465, which was scheduled to take off from Jaipur to Udaipur at 06:55, was also cancelled. Problems of passengers: This news of cancellation was fatal for many passengers. Many passengers are heading to Ahmedabad and Udaipur to attend office, appear for exams or settle family matters. The sudden shutdown left people waiting outside – many having to take alternative flights, taxis or long journeys. For young children, the elderly and those pressed for time, the cancellation was particularly upsetting. IndiGo’s position and rules: According to IndiGo’s policy (Conditions of Carriage), if the aircraft is not available, or the flight is canceled due to technical reasons, the airline reserves the right of “flight cancellation/rescheduling”. In such cases, passengers may be given the option of a full refund of the ticket amount, or a transfer to a future flight (subject to seat availability). However, IndiGo clarifies on its website that it is not responsible for additional losses (eg missed connecting flights, hotel/taxi expenses, etc.) due to cancellation or delay. This means passengers can get a ticket refund or a new ticket – but other expenses (such as long journeys, taxis, hotels, etc.) are unlikely to be covered by IndiGo. Passenger Rights: Complain, Seek Compensation In case of cancellation or long delay of domestic flights in India, passengers have prescribed certain rights. If your flight is canceled without your consent, you can opt for a refund or rebooking. Also, if the airline delays or reschedules the flight by more than 6 hours, you can complain and seek compensation based on the passenger charter.