Swiggy user now tells of the escape of fraud for delivery partner: 'So used to giving OTPs over the phone, almost gave it ...'

A swiggy user recently documented her close escape of fraud for delivery partner. She explained how the delivery agent tried to fraud by lying to the online system and delivery business. The redditor who claims to be ‘loyal swiggy user’ said: ‘I ordered from Taco Bell and the restaurant called and said the delivery man refuses to pick up the order. I thought it would be canceled, or a new rider would be assigned (sic). ‘ If we assume that the SWIGGY order was canceled or a new rider would be appointed when the initial delivery person refuses to deliver the package, the SWIGGY user was surprised about 1.5 hours later to receive notice. The notice says: ‘The rider arrived at the door. ” The string of events shocked the swiggy user even more when the rider called the OTP without delivering anything. The SWIGGY user shocked through the request, and refused to comply. At the same time, the courier person claims that he could not pick up the order and “SWIGGY needs the OTP to assign a new rider.” The user suspected that the user had some misconduct: ‘Customers are usually not involved in reinstatement of the rider. I told him to deliver first and then get the OTP. He hung up. ‘ However, when he reached out to Swiggy Support two hours later, the user found that the delivery agent lied to Swiggy and claimed that he had an accident and that the order was spoiled. When she concluded her unpleasant experience, she said: “I’m so used to giving OTPs over the phone for packages (BlueTart, Xpressbees, etc.) When I work off the office, I also handed it out this time.” Response to social media: ‘You were smart not to give the OTP’ This post has resulted in discussions online as one user said: ‘Yes, there are always some bad actors like this in any system. You were smart not to give the OTP over the phone. ‘ Another user outlined his experience: ‘The same thing happened to me once. The man said he could not see the address on the map and that he needed OTP. I said … come to the place. Called the support and complained. They took it seriously and hampered him. He came, trying to delay his crime and go quiet. “A third user wrote:” We can know where OTP came from by looking at name and text message around the OTP number …. so I have questions, did they swiggy -name and OTP text duplicate to access everything they wanted? …. how they can turn it into the system. ” In a fourth remark, “You have not received the food for more than 2 hours. Honestly swiggy shud double ur order price and return, did they at least repay the entire AMT immediately?”