Last Updated: 11 December 2025, 16:38 IST IndiGo Update: IndiGo has admitted that many passengers traveling on 3rd, 4th and 5th December 2025 were stranded for hours at various airports and faced many problems due to heavy crowd. Now the airlines have announced to give compensation to such passengers. IndiGo said that its most important objective remains to take care of its customers. New Delhi. Airlines will now give compensation to the passengers who faced a lot of problems due to the cancellation of Indigo flights. IndiGo has announced to give travel vouchers worth up to Rs 10,000 to the passengers stranded at airports for hours due to canceled flights and severely affected due to heavy crowding. They can use these vouchers to purchase tickets for any IndiGo flight in the next 12 months. Indigo explained that this compensation will be in addition to the compensation given under government guidelines. According to the rules, customers whose flights are canceled within 24 hours of the scheduled departure time will receive compensation ranging from Rs 5,000 to Rs 10,000, depending on the block time of the flight. The compensation will be sent directly in the original payment mode while the travel voucher will be sent to the passenger’s registered email. Those who buy tickets from travel agents will also get compensation from the same channel. IndiGo regretfully admitted that many passengers traveling on 3, 4 and 5 December 2025 were stranded for hours at various airports and faced great inconvenience due to heavy crowding. For example, long wait, missing a connecting flight or spoiled trip. The airline will compensate seriously affected passengers through travel vouchers. IndiGo said it is committed to providing passengers with a safe, smooth and reliable travel experience like never before. The airline thanked the customers for their cooperation and trust. Those who did not get the refund, they should get the money that way. Indigo said that its main goal is still to take care of its customers. Following the recent operational disruption, the airline has initiated all necessary refunds of canceled flights. Refunds have reached the accounts of most of the customers, while the remaining amount will also be credited soon. The airline said that if any passenger has booked his ticket through any travel partner platform, then the process of his refund has also been started. However, due to complete details of passengers not being available in the system, some passengers did not receive refund. IndiGo has requested such customers to contact [email protected] for immediate assistance. Location: New Delhi, New Delhi, Delhi First Published: 11 Dec 2025, 14:35 IST Home Business IndiGo Update: How will those whose flights are canceled get a ₹ 10,000 voucher?