Jakarta – Korlantas Polri has emphasized its commitment to fully support the recovery of residents affected by hydrometeorological disasters in Sumatra, to Aceh. Apart from the focus on evacuation and humanitarian services, Korlantas Polri now ensures that it is easy to rearrange important documents. Agus Suryonugroho, Inspector General of Kakorlantas Polri, said that the disaster that struck not only damaged infrastructure but also resulted in the loss of several important documents that the community really needed in the recovery phase. Many residents’ driving licenses (SIM), vehicle registration certificates (STNK) and motor vehicle owner’s books (BPKB) were lost or damaged due to the disaster. For this reason, Inspector General Agus emphasized that Korlantas Polri is here to support the recovery of residents, including making it easier to process traffic documents lost or damaged due to the disaster. This is in line with the directive of the national police chief, General Listyo Sigit Prabowo, who instructed all levels of the national police to intervene to help people affected by the disaster. Scroll to continue with content “The National Police pays special attention to the needs of the community regarding SBST documents (Proof of Ownership and Operation of Motor Vehicles) which include SIM, STNK and BPKB,” Inspector General Agus said in his statement, Sunday (7/12/2025). Inspector General Agus said that Korlantas Polri welcomed the steps taken by the Ministry of Interior Dukcapil which provided an official explanation on the procedures for reissuing KTPs, as well as the Directorate General of Immigration’s commitment to facilitate lost or damaged immigration documents. As part of the national public service, the National Police ensures the readiness of a similar response to documents under its authority. Ease of reissuing SBST documents Inspector General Agus said the National Police is paying special attention to the community’s needs regarding SBST documents (SIM, BPKB, STNK and TNKB) that have been lost or damaged due to the disaster. Services in affected areas will be adapted so that people have convenience without administrative obstacles that are not relevant in the recovery situation. Several steps have been prepared: * SIM (Driver’s License) Satpas will open a special service route for disaster victims. Identity verification is performed through the Regident database so that applicants are not required to show lost physical documents. * STNK (Vehicle Registration Certificate) Issuance of a replacement STNK is carried out by checking vehicle data through the national system. Korlantas ensures that the service phases are made simple and do not burden residents. * BPKB (Motor Vehicle Owners Book) BPKB reissue services are carried out in collaboration with the Regional Police and the Regional Police. Special mechanisms are implemented for areas with limited access or heavily affected areas. * TNKB (Motorized Vehicle Number Plate) Korlantas offers the convenience of issuing a replacement TNKB if the number plate is damaged or lost as a result of a disaster. Regional resident units are directed to provide rapid responses according to field conditions. Kakorlantas emphasized that post-disaster services must be oriented to the real conditions of the community. Therefore, all SBST services are implemented using several approaches: * Placing mobile service units in refugee camps or hard-to-reach areas. * Adjusting service schedules and priorities to expedite the administrative recovery process for residents. * Full utilization of digital databases to reduce physical document requirements. * Cooperation with regional officers so that each service runs safely and in a coordinated manner. In order to expedite the administrative recovery of residents, Inspector General Agus directed all levels of Regional Police and District Police to prepare emergency service procedures that are simple and easy for the public to understand. These include: * Developing emergency service procedures that are simple and easy for the public to understand. * Providing priority services to disaster victims without reducing aspects of administrative order. * Coordinate with local governments, BNPB and other stakeholders to expedite citizen data collection. * Maintain the presence of traffic police in the field so that the distribution of aid and community mobility remains smooth. “The National Police is committed to accompanying the community through all stages of recovery. SBST services will continue to be prepared so that residents’ administrative needs can be met quickly and safely,” Inspector General Agus said. “The public is advised to immediately contact the nearest Satpas, Samsat or Resident Office if they need to rearrange SBST documents,” he continued. Watch the video ‘Sumatra disaster victims: 916 dead, 274 missing’: (rdp/rdp)